Converted Subscribers

View data for converted customers and learn about the effectiveness of gifts, trials and direct marketing. Create milestones and track how they impact conversions.

Actions

You can select any of the following actions to change the data presented:

• Click to filter customer data by:

  • All Conversions
  • Plan
  • Channel
  • Device

  • Country

• Click to download customer change data as a CSV file or a PNG image.

  

• Select a date range for your data. Note that the date range should be 5 days or longer.

  

• Select the x-axis granularity to be Day, Week or Month.

  

• Check to automatically change the x-axis dimension.

Data

Hover over the graph to display data, including milestones:

• Reconnects - Number of previous customers who have signed up again for a subscription
• Gifts - Number of customers who have received a promotional gift
• Trial conversions - Number customers who became subscribers after a trial period
• Direct conversions - Number customers who became subscribers when they initially signed up
• New trials - Number customers starting a new trial

Milestones

Create a milestone to track how it effects your converted subscribers.

Actions

You can select any of the following actions:

• Click View to filter data by:
  • Operations
  • Product
  • Business
  • Content

  • Marketing

• >Click to create a new milestone. Fill in the form fields and select ADD when complete.